Questions, answered.

YGM-Fishtown provides secure mailbox rental services and package receiving solutions. Our clients can have their mail and packages delivered to our store, ensuring their items are safely stored and protected from theft or weather damage until they can pick them up.

When you rent a mailbox with us, you'll get a physical address where you can receive mail and packages from any carrier. We will notify you upon arrival of your items, which you can then pick up at your convenience during our business hours.

If you exceed your package limit for the month, an additional per-package fee will apply, that is a $2-$5 per extra package as outlined in your chosen plan. We recommend considering your typical monthly package volume to select the most suitable plan, and you can always upgrade if your needs increase.

Yes, you can! However, an additional fee of $6 will be charged for each package weighing 20-54 lbs and $12 for each package 55-89 lbs and $20 for packages over 90 lbs, regardless of your chosen plan. This is to ensure we can accommodate and handle these items properly.

Absolutely. We prioritize the security of your mail and packages. Our facility is monitored, and all items are stored securely until you're able to pick them up. Plus, being a local Fishtown business, we have a vested interest in the safety and security of our community's parcels.

As long as it fits through our doors we can accept it!

We will hold your packages for 14 days. After that there will be an additional fee of $5/day.

Yes, we can.

We use Stripe and they work tirelessly to make sure that their systems are protected at all times and working efficiently.

We are here to protect your parcels but you must have a current active/paid subscription. Members without a current paid subscription will receive an email notification and be given 24 hours to fix the subscription. After 24 hours you will be subject to a $5 fee per package until there is an active subscription. If you mail to this address without ever having a subscription plan, we will reject your package and return back to sender.

Packages to YGMF can only be sent under the account holder's name. You can authorize pick-up by forwarding the QR code to members of your household for a secure pick-up.

We are closed on bank holidays — check our Instagram for any updates and changes to our store hours.

We will need Form 1583 to be filled out upon your first pick-up.

Please bring 2 forms of ID to check verification.

Valid forms of identification:

• Valid driver's license or state identification card
• Armed forces, government, university, or recognized corporate identification card
• A passport, alien registration card, or certificate of naturalization
• A current lease, mortgage, or deed of trust
• A voter or vehicle registration card
• A home or vehicle insurance policy